Modules / KM-04
KT0104 - Transparent, participatory, inclusive and responsive
Intoduction to Cybersecurity Governance | KT01: Governance
How do you uphold transparency and accountability?
To achieve transparency, an organisation must provide information about its activities and governance to stakeholders that is accurate, complete and made available in a timely way. Transparency enables accountability. This does not mean all information should be made publicly available.
What is the meaning of transparency and accountability?
Transparency ensures that information is available that can be used to measure the authorities' performance and to guard against any possible misuse of powers. In that sense, transparency serves to achieve accountability, which means that authorities can be held responsible for their actions.
What is the principle of transparency?
The principle of transparency requires that any information addressed to the public or to the data subject be concise, easily accessible and easy to understand, and that clear and plain language and, additionally, where appropriate, visualisation be used.
Accountability and Transparency
The days of employees doing their work without asking questions and accepting whatever pay was given to them are largely over. Nowadays, people are more concerned with accountability and transparency.
When we speak of accountability, we'er talking about taking responsibility for a given situation or action. Transparency characterizes accessibility, especially with respect to information.
In this lesson, we'll go over some of the fundamental standards and obligations of accountability and transparency within organizations as well as potential areas of neglect.
Standards and Obligations
The standard expectations and obligations between employers and employees with respect to accountability and transparency can vary from organization to organization.
However, generally speaking, all employers expect the following from their employees:
Come in to work at a scheduled time
Complete daily duties as assigned
Work well with teammates to drive the company's mission
Report any violations they may come across
Honesty in communication
Conversely, employees expect that employers follow basic standards with respect to accountability and transparency as well, such as:
Make company policies, rewards, or consequences clear
Timely pay
Provide appropriate feedback with respect to performance
Take responsibility for leading a team of individuals and settling disputes
Clearly, some of these expectations are in one camp and not the other. The obvious example is that employees hold employers accountable for getting paid. The reverse simply doesn't occur.
However, other aspects are expected of both groups. Both employees and employers expect honest communication in one form or another. Employees may, for instance, want to know exactly where they stand with respect to a difficult situation in the workplace. Employers, as well, want to know why an employee may not be performing up to task. Honesty is expected in both cases for maximum mutual benefit.
Mutual Accountability
While an employer ultimately has the power to delegate tasks, hire, and fire, there is still an element of mutual accountability between employers and employees nonetheless.
On the one hand, employees naturally understand that they have a job to do and that they are accountable for their actions or neglect of their duties. If they don't hold up their end of the bargain, they may be rightfully dismissed.
On the other hand, however, employees may hold employers accountable for this action as well. For instance, if an employer uses the threat of job loss to penalize employees into compliance, this may be faced with backlash. Employees could simply quit or, more subtly, work far less efficiently than they're supposed to.