Melsoft Study

While responsibility refers to someone's duty to carry out a task to completion, accountability generally refers to what happens after something has happened. Accountability is therefore concerned with the consequences of someone's actions, rather than their initial duty to carry these actions out. Is responsibility and accountability the same? Responsibility is task-oriented. Every person on a team may be responsible for a given task that is required to complete a massive project. Accountability is what happens after a situation has occurred. It is how you respond and take ownership over the results. Why is responsibility and accountability important? Builds trustWhen you hold all employees accountable for doing what they are supposed to do, it breeds trust among individuals and teams. It allows people to count on each other, whether that means meeting deadlines, fulfilling duties, or feeling comfortable enough to approach a co-worker or manager for help.

KT0704 - Accountability and responsibility