Modules / KM-04
KT0608 - Continual improvement
Intoduction to Cybersecurity Governance | KT06: Performance management
Continuous performance management is a modern, human-centered approach to promoting, evaluating, and improving employee performance. It enables your organization to create a trusted environment in which employees feel empowered to take control of their own development.
What is the difference between continuous and continual improvement?
Continual improvement is a concept initially to make changes and improvements in the existing systems to produce better outcomes. Continuous improvement is simply a chain link to continual improvement, which focuses more on, processes with short/small improvements within a system.
What is continuous improvement?
Continuous improvement is an ongoing effort to improve something. These efforts can look like small improvements but over time these small changes have a big impact.
Methods for creating an environment of continuous improvement
Choose small manageable improvements
Big goals are not great motivators. Rather, big goals can be demotivating when you soon realise that it takes a lot of work to make even a dent in what you want to achieve. Instead, when setting goals within your team, break the ultimate goal into smaller goals that can be more easily achieved and will help contribute to the overall goal. This will be more motivating for your team, as they will be able to reach milestones more quickly and see the improvements for themselves.
For example, if your goal is to create a positive work environment, don't just set a goal such as “make the office a more positive place", instead create smaller goals such as “greet everyone in the team when you arrive in the morning” or “eat lunch with a colleague you want to get to know better”. These smaller improvements will help you to reach your overall target in the end, but will help your team to see the improvements straight away.
Always ask for feedback
Asking for feedback is an incredibly important way to improve. This way you can listen to what others think. You might ask a mentor or some type of expert for feedback. Feedback can really help you to take the next step in improvement. Create an environment where giving feedback is the norm by organizing structured feedback sessions.
Internal Assessment Criteria and Weight
IAC0601 Performance management as a process of ensuring that sets of activities and outputs meet an organization's goals in an effective and efficient manner, is reasoned
IAC0602 The various focus areas of performance management (e.g., the performance of an organization, a department, an employee or the processes) which should be in place to manage particular tasks, are identified and justified